Standing in front of an audience and presenting information effectively is often difficult, even with a neutral or ambivalent audience. What's more challenging is an angry audience peppering you with tough questions while you attempt to maintain composure. How you handle Q & A will most certainly influence the audience's perception of you, and possibly reflect poorly on your organization. Do a great job dealing with questions for 45 minutes...they will be impressed. Stumble and stammer for 5-10 seconds during the first 2 questions, prepare yourself to deal with negative feedback that will likely follow.
Throughout the course of our career's in the communications field, we've had many participants share some really good ideas that they picked up somewhere along the way. On the flip side, we've heard some really lousy ideas too, that in some case are totally counter to what we suggest.
Please take a look at the 5 Q & A techniques listed below. Let us know which one's you think we'd say were good, and which one's might be counter to our recommendations. HINT: the techniques below will be a mix of good and lousy ideas.